Returns & Exchanges

We want you to love your purchase! If you’re not completely satisfied, you can return or exchange your item within 14 days of delivery.

Returns Policy

  • Items must be unworn, unwashed, and in their original condition with tags attached.
  • Returns must be initiated within 14 days of delivery.
  • Sale items are final and cannot be returned or exchanged.

How to Return

  1. Log in to your account at blackwithdress.com and go to “Order History.”
  2. Select the item(s) you wish to return and follow the instructions.
  3. Pack the item securely in its original packaging.
  4. Ship the return using a tracked delivery method.

Exchanges
We offer exchanges for size or color, subject to availability. To request an exchange:

  1. Follow the return steps above.
  2. Include a note specifying your desired exchange.

Refunds

  • Refunds will be processed within 7 business days after we receive your return.
  • Original shipping fees are non-refundable.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery.

For any questions, visit our FAQs or reach out via our Contact Us page at blackwithdress.com.